These businesses in the Philippines that hire an entity or person (basically a third party) to handle one or more activities for your company is part of the Philippine BPO industry. At the time when Business Process Outsourcing was still in its infancy in the country, a major part of the tasks which were outsourced to Filipinos involved technical or consumer call center support.
As this industry grew over the years, more service providers started to offer other non-central or central jobs such as accounting or payroll, inventory, logistics, financial analysis, medical and legal transcription, digital artwork (including animation) and telemarketing. Think about all the benefits that outsourcing can give your line of business, and find out why Filipinos are the most efficient labor force for offshore tasks.
China and India may be alternate locations for outsourcing, but more clients are depending on the Philippines because of a number of reasons. The primary reason for this is that Filipinos are known for their educated labor force, particularly their fluency in the English language (which is highly preferred by formal businesses, aside from being the universal language). Since the BPO industry has employed many Filipinos over the years, more and more companies are offering their services to offshore clients. Call centers are considered the catalyst for the success of the BPO industry in the Philippines, but the nation is now learning how to cater to different lines of work. A percentage of these providers are pioneers in delivering services like web development, medical transcription, SEO (Search Engine Optimization) and content development.
If your business is willing to work with a Philippine BPO solution, you can look forward to meeting the most hardworking professionals in the planet. BPO solutions can offer a profitable entrance to the thriving market in the ASEAN region, which covers over 500 million people. It is also a good idea to live near your offshore office because the Philippines provides housing, electricity, water and telecommunication at affordable rates.